Dezheart Refund & Exchange Policy

At Dezheart, we believe in fashion with purpose, guided by Islamic values of charity (Sadaqah) and stewardship (Khilafah). Every purchase is an act of kindness, as 50% of all payments go directly to charity, supporting cancer patients and environmental initiatives. Thank you for being part of our mission to make a difference!

Returns & Exchanges

✅ Eligibility: We accept returns and exchanges within 30 days of your purchase. Items must be unused, unwashed, and in original condition with tags attached.

Refunds

Since 50% of your payment goes to charity, we can offer:

• A 50% refund back to your original payment method.
• Or, a 100% refund in store credit for future purchases.

Exchanges

• If you need a different size or item, we are happy to exchange it for you.

Damaged or Incorrect Items

• If you receive a damaged or incorrect product, contact us, and we will replace it at no additional cost.

Final Sale Items

• Personalized and clearance items are final sale and cannot be returned.

How to Request a Return or Exchange

1️⃣ Contact Us at [your email] with your order number and reason for return/exchange.
2️⃣ Send It Back – We’ll provide a return shipping label (if applicable).
3️⃣ Receive Your Refund or Exchange – Processing takes 5-7 business days after receiving your return.

Thank you for choosing Dezheart—where Heart Meets Trust, Fashion Meets Purpose, and Every Purchase is a Blessing!